Shipping & Refunds
Shipping Policy
Worldwide shipping is available.
Each item is handmade and made to order, which takes about 2-4 weeks to be produced depending on the item. Processing adds an additional 1-2 weeks once produced. If there are any delays an email will be sent out! Once you've ordered, you will receive an order confirmation after your item ships. Most orders should be delivered within 1-3 business days through our carrier USPS once shipped, depending on your location.
If your ordered product is already in stock, shipping shouldn't be any longer than 5 business days.
We are not responsible for packages that are sent back due to incorrect addresses. PLEASE CONTACT USPS IF YOUR PACKAGE IS LOST OR STOLEN!
Refund Policy
ALL SALES ARE FINAL!
No exchanges are allowed after 3 days of receiving the item. Items must be returned in the original package with no odor/smell.
No Shipping is refunded also for any orders. You’ll receive your items within the time frame given, if there’s a delay we’ll let you know!
If you have any questions please do not hesitate to email us at CrucialxStudios@gmail.com.